If you are a registered user, please log in to associate your order with your user profile.
If you have a coupon code, please enter it first before your payment information.
Private & Semi-Private Lessons Cancellations must be made at least 24 hours in advance to reschedule.
Cancellations with less than 24 hours' notice will be charged in full.
No-shows will be forfeited and charged.
Late Arrivals If you arrive late, the lesson will still end at the scheduled time.
Extra time is not guaranteed.
Full payment still applies.
Lesson Packages Packages are non-refundable and expire five years from the purchase date. They are location-specific.
Clinics & Camps Cancellation Policy
Refunds:
Cancel 14+ days before start: Full refund
Cancel 3–13 days before start: Partial refund (minus $50)
Cancel less than 3 days before start: No refund
Missed Clinic Days:
No make-up days for missed clinics unless due to a documented medical reason
No individual make-up sessions are offered for group clinics or camps
Weather Delays (Clinics & Private Lessons):
Weather-related reschedules are not guaranteed
For clinics, make-up dates are based on instructor availability for the entire group
For private lessons, we’ll do our best to reschedule based on instructor availability
If there’s a delay or cancellation, you’ll be contacted via text message
Private lessons may still be held under a covered hitting area, depending on the conditions
A final decision will be made within 1 hour of the scheduled start time
If you are not contacted, your session will proceed as schedule
Gift Certificates & Packages All gift certificates and lesson packages are non-refundable.
Merchandise Returns Returns are accepted within 30 days if items are new, unused, and accompanied by a receipt. Some restrictions apply.
Click to view Terms & Conditions