Refund & Cancellation Policy

Lessons:

·         Cancellation of a lesson must be made at least 24 Hours prior in order to reschedule.

·         No shows or failure to notify the Academy within 24 hours is considered a forfeited lesson.

·         We do not offer refunds for lessons or packages that are purchased.

·         Lesson packages expire 5 years from date of purchase and are location specific. 
 

Camps / Clinics:

·         Cancellation of any camps/clinics must be at least 2 weeks prior to the first day of   camps/clinics in order to receive a credit. A $50 admin fee will apply.

·         There will be no make up dates for any missed camps/clinics days.

·         If there is a medical reason for cancelling or missing any classes, we will make up the camps/clinics days once provided with medical documentation. Make up with be during another scheduled camps/clinics.  
 

Inclement Weather:

In the event that there is inclement weather, the instructor will make a determination on whether the class/lesson will be rescheduled within 1 hour of scheduled start time. If the instructor has not notified the participants about the cancellation, the class/lesson will resume as planned.

Gift Certificate: 

Gift Certificates purchased are non-refundable. 

Most Merchandise can be returned  in new condition and unused within 30 days with receipt.

Warranty Claims/Defective Returns: 

 Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturer’s products, or may be found on their respective website. Any Defective product may be returned anytime while under the manufacturer’s warranty period. Please contact Lock Golf Academy prior to returning any merchandise for warranty or defective consideration.

Exceptions and Exclusions:

Lock Golf Academy  reserves the right to limit or refuse the return of certain merchandise, such as special or custom orders, custom clubs, assembled or altered components, and  personalized items. Free goods, received as part of a promotional offers or a sale are not eligible for exchange or return.

Please notify Lock Golf Academy at 248-274-6533 with any question.