Effective Date: March 26, 2026

1. Introduction

Pacific Pines Golf & Social Club, LLC ("Pacific Pines," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Personal Information:

• Full name
• Email address
• Phone number
• Mailing or billing address

Account and Service Information:

• Membership details
• Booking and reservation information
• Communication history

Payment Information:

Payments are processed through third-party providers such as Stripe. We do not store full payment card details on our servers.

Website Submissions:

When you submit a form through our website, we collect the information you provide, including your name, email, and phone number.

Waivers and Forms:

We collect personal information through digital waivers, including waivers for minors, via our website platform.

Security and Access Data:

• Video recordings from security cameras
• Facility access logs (such as door entry systems)

Media (Photos and Videos):

We may capture or use photos and videos of members and guests within our facility or during events for marketing and promotional purposes.

3. How We Collect Information

We collect information in the following ways:

• Directly from you (such as sign-ups, bookings, and form submissions)
• Through our website (hosted by Wix)
• Through third-party platforms (such as scheduling and payment systems)
• In person at our facility
• Automatically through systems used to operate our services

4. Third-Party Services

We use third-party service providers to operate our business. These providers may collect, process, and store your information on our behalf. These include:

• Booking and Membership Platforms: USchedule (and previously GymFlow)
• Payment Processing: Stripe
• Website Hosting and Forms: Wix
• Access Control Systems: Kisi and Avigilon Alta
• Security and Video Monitoring: Lumana and Ring
• Email and Communication: Gmail and Wix

These third parties have their own privacy policies governing how they use your information.

5. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Process bookings, memberships, and payments
• Communicate with you (confirmations, reminders, and updates)
• Provide customer support
• Improve our services and user experience
• Maintain the safety and security of our facility
• Send marketing and promotional communications

6. Communications

We may contact you via:

• Email
• Phone
• Text message (SMS)

You may opt out of receiving marketing communications at any time by following unsubscribe instructions or by contacting us directly.

7. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers strictly for business operations, including booking, payments, communications, and security.

8. Data Retention

We retain your information for as long as necessary to:

• Maintain your account
• Provide services
• Comply with legal obligations
• Support business operations, including future marketing efforts

Even if you cancel your membership, we may retain your information unless you request deletion.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information

To make a request, please contact us at: info@pacificpinesgolf.com

10. Security and Monitoring

For safety and operational purposes, we use:

• Video surveillance systems
• Access control systems that track facility entry

This data is used to maintain a secure environment for members and guests.

11. Children's Privacy

Our services are available to individuals age 5 and older. Minors under 18 must be accompanied by an adult.

We may collect limited information about minors through waivers and facility usage. This information is provided by a parent or guardian.

12. Media and Likeness

By visiting our facility or participating in events, you acknowledge that photos or videos may be captured and used for marketing, promotional, and business purposes.

If you prefer not to be included in such materials, please contact us at info@pacificpinesgolf.com.

13. Website

Our website is hosted on Wix and may collect information submitted through forms or interactions.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us

Pacific Pines Golf & Social Club, LLC
3300 SW Hocken Ave, Suite 108
Beaverton, OR 97005
United States

Email: info@pacificpinesgolf.com